6 Things Managed Services Can Do for Your SMB

There’s an old fable, often attributed to Aesop.

A small community of mice lived in the same home where there was also a cat. The cat was a skilled hunter, and the mice were afraid for their lives. But a clever, young mouse had a solution.

“We should tie a bell around the cat’s neck,” the young mouse said. “Then we’ll hear her coming and we can hide before she finds us.”

The other mice readily agreed that this was a good plan, until the oldest mouse in their community raised a weary paw.

“That is a fine plan,” the old mouse said. “I see only one problem. Who will bell the cat?”

Belling the cat.

All too often, the problem with good ideas isn’t finding them. It’s implementing them.

Like belling the cat, the best IT strategies in the world won’t do you any good if you don’t know how to make them a reality. That’s why you need managed services.

Stuff that works.

Legendary author Douglas Adams once said, “We are stuck with technology when what we really want is just stuff that works.”

Running an SMB is fraught with tough choices. What do you tackle on your own? When do you turn to experts for outside help? What’s the ROI of keeping things in-house versus outsourcing?

When it comes to the things you truly rely on, like your technology, you can’t afford to take chances. Even short periods of downtime cut into your productivity, hamper customer relations, and sap the enthusiasm from your employees.

You need the best possible performance from your network. But . . . who’s going to bell that cat?

6 ways managed services help.

We have a solution. Instead of handling all of your IT solutions yourself, call on the support of a managed services provider. There are several reasons why that’s a smart move for any SMB leader.

We even made a list.

1. The beauty of a proactive approach.

Why wait for something to break to fix it? A managed services provider can proactively keep an eye on your network 24/7. If there are early warning signs of an issue, they can deal with it then instead of waiting until it slows you down.

2. Support when you need it.

Of course, some issues pop up without warning. When they do, who do you call? A managed services provider is there at all hours, ready and willing to step in with the solutions you need when you need them.

3. Security, security, security.

There’s no shortage of cyber crime. Recent headlines about ransomware attacks and data breaches don’t just spell trouble for huge companies. Small businesses are at risk, too. A managed services provider can help you take steps to mitigate those risks.

4. Just in case.

Even well-protected networks experience disasters – big things like successful cyber attacks and acts of God, as well as less spectacular interruptions like power outages and human error. A managed services provider can give you a plan for bouncing back from any incident.

5. The best possible IT solutions.

Technology is constantly changing. The solutions that work today will be outdated next year. Or next week. A managed services provider can help you keep pace with the best IT options for your business, making sure you always have a cohesive, smart technology strategy.

6. Sharpen your focus.

With your network in good hands, you’re free to focus your attention elsewhere. Grow your business, or cultivate better work/life balance. Your managed services provider will help with any IT hiccups so you can concentrate on what matters to you.

Managed Services with Intelligent IT

The experts at Intelligent IT take managed services seriously. We know what it takes to support SMBs. We’ve been doing it successfully for years.

Plus, we see the full picture. Running a business isn’t the only thing you do, and keeping your network online isn’t your only priority. We want to help make you a success in every way we can. Perhaps that’s why working with us is a unique experience.

We truly care.

If you’d like to learn more about managed services with Intelligent IT, feel free to give us a call. We’ll be happy to explore how our IT support can help you meet your goals.

intelligent iT welcomes LiveRail

intelligent iT would like to welcome LiveRail to the intelligent iT family. LiveRail a leader in online video advertising technology is trusted by hundreds of the world’s largest online video companies and now entrusts their mission critical operations to us.

To learn more about LiveRail, visit them at

Why not do iT internally?

The Hidden Cost of Internal  IT Departments

Many companies, especially smaller ones, or startups, might think it is more cost effective to hire an in-house person (Joe IT) to take care of all their IT needs.  But here are a few considerations you may not have thought about.

The initial and ongoing hassles and costs of hiring a new employee

Health care costs, training, turnover, and of course, the annual salary. You have enough employee issues and decisions to make.   There is no reason to add to it.

Recertification and continuous training cost, which by the way, takes Joe IT out of the office.

Joe IT Department is not so coherent when awakened late at night anymore

Having an employee on call 24-7 is no picnic for you, the employee, and the customer… it hastens burnout and hence, turnover.

Employing someone in a foreign country is not “in house”

Not even the fastest G5 can get an outsourced team to your office if a mission-critical service is interrupted.

The Often Overlooked Advantages to IT Outsourcing

Your iT is covered 24-7

-A qualified help desk and staff of technicians are always available to make sure your system is up and running at all times.

Specific and Broad based Coverage

-Each tech has different areas of expertise giving you complete security and coverage.

Cost Effective Coverage

-A monthly fee based on the coverage used has no additional tentacles, like health care, sick leave, or requests for a salary increase.

-The Intelligent iT staff is based in NY no G5 needed.

All of our services at Intelligent iT are tailored to our client’s needs. We don’t have a one shirt fits all solution because everyone’s needs are different. We never slap a bandage on any boo-boo. Before we get started we help you evaluate your current systems, budget and goals to determine what options best will work with your company. See our solutions for our full list of services.

Startup Technology needs

It’s no secret, the tech scene is booming on the East Coast and with boom comes the need for increased infrastructure.

So what does every startup need when well… starting up.

A great computer
Perhaps a calculator and a notebook served mom and pop shops well 20 years ago but now, everything is automated and the faster you move the faster your business will move. But that is probably a given… you have a computer right? Well, making sure it has the correct capabilities, software, and hardware is as important as having the correct computer itself. A professional consultation and set up coupled with a help desk for ongoing questions is critical as a growing company.

This brings us to your next important tool… your network.

On your network is everything from your internet to your printers. Here are your basic needs.

Phone lines.
It sounds simple… almost everyone has one, so why should yours be so special? Well, your phone line typically is one of the most important gateways to your customers. Setting up a phone system that is scalable and works with your business’s needs is an important part of everyday functions.

Of course you need internet… nowadays, what’s the use of having a computer if it’s not connected. With a business, just having a stable connection is not enough. Setting up a full network to ensure efficiency is important. From simple file sharing  to a large intranet, your internet connection will be one of your most valuable tools. Choosing between a DSL, Cable, or Fiber connection and then securing that connection is an important IT function.

These are just a few things to get you started as a small business. An IT professional can create a map that will build a plan for your technology system based on your company’s needs.

At Intelligent iT, we sit down, learn your company’s culture and then plan your project based on short-term and long-term goals. Contact us today to learn how we can help you with your startup’s IT needs.