Thoman Oommen, an engineering manager for Control Solutions Group in New York City, talks about the impact Intelligent IT’s managed IT services has had on his company.
The previous IT support provider was “completely a disaster.” But the switch to Intelligent IT made a huge difference, simplifying and streamlining their IT infrastructure in a way that made more sense for their business needs. Intelligent IT also improved their security strategy.
In describing Intelligent IT’s customer service, Oommen explains, “When I make a call, and when I hear somebody on the other line, and hear the response back, that’s all [that] matters to me. And immediately, there’s a resolution for it and fixes it, and that helps us a lot. I would recommend Intelligent IT any time.”