Finding the Right ISP for Your Small Business

So, you say you are ready to get your small business up and running? Well, this is no easy feat so do not underestimate the process. In a rush to launch a business and begin generating revenue, business owners make blind decisions that end up costing them in the long run. This is why we created this guide–to help you get set up so you can start operating now while remaining capable of scaling your business and avoiding common mistakes and pitfalls in the future.

Welcome to the first of a four part series in which we discuss various service providers for your business to help you make informed decisions in terms of who you partner with to service your company.

In this first post, we will look at a few internet service providers (ISP’s). We will not go into extensive research as that is your due diligence, but we will identify the big players to help with your decision along with some basic plans offered to those in NYC.

You will have to answer some questions to help you understand your needs and which provider will best meet those needs. Think about these questions:

  • What services do I provide? What do I need the internet for and how often will I need access?
  • How many employees do I have that will need internet to operate the business?
  • Where do I see the company in one, three and five years?
  • How quickly do I expect to expand?
  • How many programs will employees run simultaneously?

Answering these questions will help you and the ISP understand what speed, package, and additional services you will need to run your business smoothly.

Before we dig into the various ISP’s lets first discuss the different connection types because there are a few.

Dial-up

Dial-up is the ancestor of internet connection, or the “grandpappy” as Globalcom calls it. It connects to the internet via phone lines, so phone conversations and web surfing cannot take place simultaneously. Dial-up has become pretty obsolete except in most rural areas because it remains easy and convenient to install. Dial-up’s maximum transfer speed is 56 kilobit per second (kbps). To put this in perspective, a 20 page PDF full of text and some images can be upwards of 10 megabits (mb). Suppose you wanted to download a 10mb PDF, it would take approximately three minutes.

DSL

Digital subscriber line, or DSL, is a modern version of dial-up in a sense. It does use a phone line, but can also support data transfer. Transfer speed for DSL start at around 250 kbps and can leap to 100 mbps. You would have to discuss the speed with your ISP for specifics with your particular business as technology and line conditions vary by region.

Cable Internet

Cable internet, you guessed it, provides internet access via cable television. This is a popular internet connection type that almost all ISP’s offer. Although it uses the cable network, simultaneous use of internet, cable television, and telephone of course, is possible. Transfer speeds can reach 400 mbps for business connections.

Satellite Internet

Satellite internet connection is pretty straight forward. It is convenient in that you can connect from anywhere as location is not much of a factor. No major installation is needed or infrastructure from the ISP so setup is easy. This is ideal for businesses in secluded areas and because the connection is via satellite, interruptions are rare. Speeds can reach 1 gbps (gigabit per second) or 1024 mbps.

Fiber

Fiber internet connection is considered the best of the best. It revolutionized the internet service industry with its capability to convert optical signals (light) into electrical ones, providing the fastest internet connection available. Because fiber is relatively new, many regions do not have access to it yet as it requires infrastructure that is costly to develop.

Google Fiber is the among the newest addition to the fiber family. Only offering service to just a few cities in the US, Google recently selected another 34 cities to offer Google Fiber. Google Fiber offers internet, television and storage reaching speeds of 1 gbps. Because it is not offered in many cities such as New York City, Google Fiber will not be compared with its competitors. However, it is worth noting that Google Fiber does offer free internet connection, although, the installation comes at a cost.

Below are the ISP’s along with some plan details specific to New York City. Internet service providers may have variations in price based on location and may not be available in certain regions. Be sure to check their websites for terms and prices in your area.

Internet Speeds

Before we jump in to the different internet service providers, it is important that you understand there are two different speeds related to the internet connection: downstream and upstream.

Downstream refers to network traffic of data that occurs from a server to your computer. Opening emails and downloading files are good examples of this.

Conversely, upstream refers to traffic that occurs from your computer to a server. Examples would be uploading files or videos and sending emails.

When you ISP’s quote their speed, it is usually something like, 15/5 or 15 x 5. The first set of numbers refer to the downstream traffic while the second set refers to upstream. As you will notice, downstream is usually much faster than upstream and, chances are, you know this by experience.

Time Warner

Most people cringe when they hear or see anything that involves Time Warner. If you are one of them, feel free to skip this section. A snapshot of Time Warner’s services offer packages that range from 15×2 mbps at $79.95 to 50×5 mbps at $229.99. However, with recent news of Comcast purchasing Time Warner do not be surprised if these plans and prices change.

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Comcast

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Verizon Fios

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For more information, reviews and comparisons of on these subjects, please check these links:

http://www.broadband.gov/broadband_types.html

http://mashable.com/2012/08/21/google-fiber-verizon-fios/

Top Ten Resources for IT Support

You’ve heard “there is no shortage of bad information.” The same is true for information technology. As innovative technologies constantly improve with newer features, articles and posts that were found useful have become outdated and irrelevant. For this reason, Intelligent IT NYC conducted thorough research to find you the best resources for IT support. The following websites are always updated with fresh content that remains relevant with current trends and all you need to know for accurate and helpful IT support.

1. www.pcsupport.about.com

Offering tutorials, guides, tips and tricks, pcsupport remains a good resource for valuable information pertaining to your pc.

2. www.tomshardware.com

tomshardware has informative guides on various machines, programs, and software. You can find articles on bugs and updates for the mac, windows, android and more.

3. www.helpdeskgeek.com

Tips and troubleshooting guides for all windows versions. With each new update comes new issues, but here you can learn how to resolve them all.

4. www.computerweekly.com

Vast amounts of information can be found on this site. Offering access to their research libraries and IT management strategies, this can easily be an essential resource for you.

5. www.freeprogrammingresources.com

The url says it all. This website is a database full of books, resources, and tools for your desktop and mobile devices.

6. www.datacenterknowledge.com

Offering white papers and information technology news this website truly is a data center where you can learn a lot about the IT industry.

7. www.drchaos.com

Frequent fresh content on hot topics ranging from mobile security to government technology, Dr. Chaos provides context on what you should be aware of.

8. www.themodernnetwork.com

The modern network has its own resource center where they share white papers and case studies that can help your IT infrastructure and decision-making.

9. www.discussions.apple.com

10. www.answers.microsoft.com

With a responsive community for both the apple and microsoft products, there was        no way we could ignore their tech support forums with hundreds of participants responding to thousands of issues; we’re sure you’ll find answers to your questions as well.

There are additional information technology resources that offer and direct you to more places where you can find the tech support you need.

You can also continue checking back our blog for tech support. Be the first to know about bugs and fixes by subscribing to our newsletter or connecting with us on social networks.

The new iMac… should you purchase?

Years ago, very few people used Apple products. Today, Apple has become a standard not only in gadget technology, but also with computing devices. Their products have been the carrier of innovation and also beauty.

The new iMac is the newest product released by Apple. It features a 21- and 27-inch model. It is thinner and lighter when compared to its predecessor. It is only measures 5 mm thin. Made possible by getting rid of the optical drive, it is thin around the edge but humped on the center where it contains the GPU, RAM, and the processor.

The overall appearance is almost the same: an aluminum casing. But with the new iMac, you cannot ignore the thinnest and simplicity. And it’s not all there is. Aside from its eye-catching design, it is also fast and powerful with Intel’s “Ivy Bridge” Core CPU.

The  iMac comes with your choice of either a Magic Mouse or Magic Trackpad. They have similar functions but the Magic Mouse is smaller for the grasp of the hand and works like a traditional mouse. The Magic Trackpad works like a touchpad on a laptop while the Magic Mouse offers multi-touch surface which allows you two-finger scrolling, pinch-to-zoom, and other gestures used in OS X.

Other factors that make the iMac interesting is its display and sound. The display offers crisper images and colors and it has less glare or reflection when compared to the last model.  The  iMac’s audio has a rich, quality wide sound that is perfect for gaming and music.

Interested in upgrading? We will be. If you have questions or need intelligent iT to help you with the setup of your new iMac, don’t hesitate to give us a call.

Upgrading to Windows 8?

Windows 8 sure does look cool… and you are probably  thinking new year, new you, new operating system.

Well, before you jump into an upgrade, lets talk about the good and the bad of Windows 8.

Let’s start with the obvious… It is definitely a show pony. The new sleek look of Windows 8 is taking notes from newer apps available on the market. The design is purposefully tactile (which we will discuss more about in a bit) and colorful.

Used best on a touch interface, the everyday desktop struggles to accommodate some of its features. With its major overhaul, you will find yourself doing a bit of “relearning”… something that may not sit pretty with most since Windows has been a mainstay since the early 90s.

While you can use it as you always have (with folders and taskbar), you can also work with the funky new tile framework. While the tile interface feels fresh, it is a bit discombobulating when navigating. Often times, we found ourselves stuck and confused with no way to get back to where we wanted to be.

However, with that negative, the search is fairly powerful and the design charming enough to make you feel like you are always discovering something new.

The biggest and most lauded fact about Windows 8 (especially after the Vista debacle) is that it is relatively stable. Releasing quite a few updates, Microsoft seems to be committed to making this their core offering.

So… the big question,  would we upgrade?
The answer is no… and here is why.

1. There is a learning curve
People may need to be retrained and in any business that task can be cumbersome.

2. Its geared toward consumers… so business customers won’t see many new perks and may not even be able to natively run their older apps on it.

3. You just probably recently upgraded to Windows 7… what’s the rush?
Windows 8 looks flashy but Windows 7 is secure and your company probably just invested in it as a company wide OS.

Keys To A Successful Office Move

Moving an office is an enormous job. It is important that you know the tasks that has be done, and know the right services to acquire to make the job a lot easier and more successful.

First of all, there must be a plan. The moment when you think about moving your office, you start to plan. An excellent planning creates a successful move. Even though there are unanticipated events, planning makes us prepared for those things. There has to be a plan B and C. Planning makes a good execution.

The next step is to look for a place. Although you can do the searching, the talking, and the negotiations, hiring a broker is still advisable. It is great if you know someone. If you know the broker, it makes him or her more reliable. But if you’re hiring someone you don’t know, make sure that they will assist you. Hiring a broker will help you bargain with the price and conditions. They can also suggest the best provider and helps you prevent common mistakes of office relocation based on their own experiences.

The next one to check is the basic services of the new location such as electricity, water, telephone line, plumbing, air-conditioning or temperature control, etc. Make sure that these aspects work continuously and no frequent disruptions. They may not be part of the business operation, but these things are important for productivity.

The next step to plan ahead is the office technology, including the internet connection. It is important that it is checked before moving in because if the place is newly built and furnished, it takes time to install the connection. It is also important to check how the internet connection will work in the new place, especially if you’re thinking of having a wireless internet connection. You must also plan your network in the new office. It is important that the network is planned well in order for a more optimum working area. To insure this, it is always advised to acquire an iT service. Because your short term goal is to move but long range planning means staying in that location and setting up an efficient working environment.

Intelligent iT NYC provides iT service for small businesses in NY . For long range planning to accomplish short term goals, Intelligent iT can make any move work for your business.

Serviced Office: An Excellent Option For Small Businesses

If you own a small business and are currently looking for a new office, you may find it hard to get a new one, especially if your budget is limited. A limited budget can hold you back from acquiring things such as bigger space and complete service.

This is where the serviced office makes a great option for small businesses. Serviced office is an office that is ready to use. You don’t have the hassle of tremendous planning because a serviced office is already furnished and may even come complete with office equipment waiting for the occupant. As we all know, setting up an office takes quite a bit of work.

Another thing that makes a serviced office a great option is its complete package of services including electricity, telephone line, internet connection, water, etc. And you have to do is pay them a monthly bill that is included in the rent. This is a great convenience for small businesses. While they may be slightly more expensive, you save on the stress of setting up services and scheduling all the payments for the monthly bills.

If this is not enough for you and you want ‘side dishes’, you can ask the owner for additional services such as security, secretaries, and even catering. This is ideal if you’re organizing a meeting or an event in your office. You don’t have to worry and stress about the planning, but concentrate on running the event.

Another great thing about serviced office is that you are not tied to a long lease. Anytime you decide to move to a more spacious office for expansion, you don’t have to worry about long-term contracts. This is also great for businesses that have short-time projects and need to occupy a temporary office.

A great example of a serviced office space is wework NYC.

Need more advice? Contact intelligent iT if you have any questions.

Planning on Moving your Office?

Sometimes, as a small business you can’t avoid moving your offices, whether its for expansion (a good thing) or cost cutting. But no matter what the reason is, moving your office can be both exciting and a tedious job.

Moving an office should be handled properly, and this includes planning and choosing the right  company to assist you.

On the day of moving, packing is an important job. There is a proper procedure when packing your business’ equipment; putting them in a box usually isn’t enough. Make sure to label each box for identification. Identifying the content of the box is essential so that you can make priorities, orders, and properly handle ‘fragile’ equipment. You should also label the boxes with numbers to know the orders and priorities of which ones to be delivered or unloaded first.

Making a list of the boxes will help you keep  track of the boxes’ content. Employees should transport their personal stuff. You can also call the company or provider of your office equipment such as printers and fax as they more than likely will  provide service for moving and re-installing the equipment as part of their sales package.

It is important that you hire a moving company that has experience in moving a workplace. You are entrusting them with mission critical equipment. One of the challenges of moving your furniture and equipment is to maintain their condition.

After the first considerations are done, the last thing to do is the iT networking system in your office. Now, don’t get us wrong, just because it is the last thing to work on doesn’t mean it is the least important. We just need to establish all furniture in their location first, and then the iT team can start installing your office network. We must assure that the wirings, cables and gadgets work with other furniture.

As much as it is important to hire a reliable mover, it is also important to acquire a reliable and experienced iT service. Local iT services such as Intelligent iT NYC not only provide network installation service, they also improve your network to enhance your office productivity.

Basic IT Planning Before Moving To Your New Office

Information Technology is an integral part of every business office. Because the  Internet provides instant communication and information for small businesses, if you’re planning on moving your office, it is important to get iT sorted as your IT network is as important as electricity and water service.

Electricity

While electricity is ubiquitous, you still have to determine if the power in your new location works properly. Faulty wiring, electricity and weak and unstable power can harm  equipments so its not enough to just have electricity. In today’s business world, the dependence on computers and its supporting tools have increased and proper installations of cables and electrical outlets are necessary.
It is important that the new office has enough electrical outlets installed to minimize cable extensions. If you can’t avoid needing cables, make sure that they are properly installed. Loose cables can cause accidents.

Office Space

It is important to plan for a bigger office for relocation. Every small business has a plan for growth and expansion, and acquiring a wider office is an excellent start on planning for the future.

Systems and networks

Before your employees move into the new location, make sure that the networking system is ready to use. Setting up the network on working days will delay your business’ operation.

Setting up a network at the new location is like starting over again. In fact, if you moved to a larger office, you may want to enhance your network capability to accommodate a larger space and more computers and devices.

Don’t let this scare you off when making your decision. Luckily we are iT experts that can create a long-term plan to make your office’s transition seamless. When you are ready to move or if you want to consult about a potential move, Intelligent iT NYC can help you move and set-up your iT network in your new office.

Simple Facts on Office Relocation

An office is important in every small business. It can affect workers’ productivity as it can set the mood of your employees.

Moving an office can be exciting. A new environment can refresh workers and give a feeling of a fresh start. You also have an opportunity to design your new office to make it more comfortable and efficient for your employees.

While moving an office can be fun and exciting, it is also challenging. Moving has to be planned appropriately, months ahead of the schedule. Planning includes appropriate packing, movers, planners, and project managers. You have to assure that everything in the new location works and is ready to be used. I’m not just talking about electricity, phone lines and services, there are important things that are usually taken for granted such as water service, plumbing, heating and air-conditioning, and of course, the internet service.

It is important to create a project plan when moving. An iT consultant can help you establish long-range as well as short-range goals. A consultant knows the necessary tasks when moving offices.

Between costs, labor, and inconvenience, moving isn’t fun but you can turn these challenges into an opportunity to improve your office structure, design, and your IT system. You can enhance your IT structure to add more productivity by replacing and upgrading old equipment with new models to catch up with current business trends and needs.

Ready to take the plunge? We can help. Check out our new moving app or contact us to get started on planning your move.

Simple Tips on Moving Your Office and iT System

Moving a small business office can be tough. Not only do you have to move lots of equipments, you also have to move and re-install your office’s iT network. Taking off and reassembling the network system requires work and expertise. In fact, moving an office could be harder than moving home.

Plan your iT structure ahead

It is advisable to plan your iT structure on your new office months before your moving schedule. It is advisable to start planning 3 months before you move. Some communication providers have long lead times because of the time spent evaluating all the options. You can also inquire about a new release of technology products and services available from your provider to match up and support the working environment in your new office. After all, a new office is a great way to reinvent your office to support more productivity.
While you’re thinking of ideas for a new office design, it is also the time to ponder your office’s equipment and technology. Maybe some of your equipment needs to be replaced/upgraded. You might want to consider new models as they are smaller and save space. Or you might want to inquire about replacing servers with virtual ones.

Internet and Phone Services

Internet and telephone service is one of the aspects that need to be given attention. It is important to assure that these services will be ready to use on the scheduled date of your move.

iT Management Service

Aside from making sure that the iT system will be available on the given date, it is also necessary that they work the same as they did in the former office. An improvement is even better and enhances productivity in the new office to accommodate the larger or different space.

As moving and installing an iT network in a new office is a complex task, it needs the  expertise of an iT service company. Whether it is planning, relocating, or evaluating your current iT Local IT services such as Intelligent iT NYC can help you efficiently manage the entire process.

And if n doubt, you can use our Facebook moving app!