What to do when you’re a victim of an online crime

Holidays are fast approaching and this means holiday vacations. While we are celebrating our vacation and the occasion, we should not overlook the security of our company information in our computers. If we are not careful enough, hackers will be feasting on our information on our computers while we are feasting on holiday turkey.

If ever we become a victim of hackers, there are proper steps that we should take to resolve the issue, aside from reporting the problem to the website hosts and banks. But first, we will identify different types of online crime.

  • Malware through email – a malware sent through an email and downloaded by opening the email or clicking the link and redirecting you on a malicious website.
  • Unauthorized access on your email – hacking your email account.
  • Phishing – infecting your device with malware which redirects you on imitation websites and emails and obtaining your information through logging in.
  • Fake antivirus – this commits two offenses which are misleading the user through false representation and illegal modification of the user’s device.
  • Trolling – otherwise known as internet bullying. It can be done by threatening, harassing, and abusing which causes distress and anxiety to the victim.
  • Website attack by injecting SQL – injecting SQL to a vulnerable website which gives the attacker the control to your server.

The US has laws against these cyber crimes which are stated in Computer Misuse Act 1990, Communications Act 2003, and Fraud Act 2006. If you are a victim of one of these cyber crimes, you can report the incident here  http://www.justice.gov/criminal/cybercrime/reporting.html.

Prevention is better than solution. To prevent incidents like these and to save you hassle and money, you can contact your IT service to make sure your data is safe on holidays. Intelligent IT NYC is a 24/7 IT service that can provide you protection around the clock. There’s nothing like having a peace of mind during the holidays and returning to work hassle-free.

The new iMac… should you purchase?

Years ago, very few people used Apple products. Today, Apple has become a standard not only in gadget technology, but also with computing devices. Their products have been the carrier of innovation and also beauty.

The new iMac is the newest product released by Apple. It features a 21- and 27-inch model. It is thinner and lighter when compared to its predecessor. It is only measures 5 mm thin. Made possible by getting rid of the optical drive, it is thin around the edge but humped on the center where it contains the GPU, RAM, and the processor.

The overall appearance is almost the same: an aluminum casing. But with the new iMac, you cannot ignore the thinnest and simplicity. And it’s not all there is. Aside from its eye-catching design, it is also fast and powerful with Intel’s “Ivy Bridge” Core CPU.

The  iMac comes with your choice of either a Magic Mouse or Magic Trackpad. They have similar functions but the Magic Mouse is smaller for the grasp of the hand and works like a traditional mouse. The Magic Trackpad works like a touchpad on a laptop while the Magic Mouse offers multi-touch surface which allows you two-finger scrolling, pinch-to-zoom, and other gestures used in OS X.

Other factors that make the iMac interesting is its display and sound. The display offers crisper images and colors and it has less glare or reflection when compared to the last model.  The  iMac’s audio has a rich, quality wide sound that is perfect for gaming and music.

Interested in upgrading? We will be. If you have questions or need intelligent iT to help you with the setup of your new iMac, don’t hesitate to give us a call.

Upgrading to Windows 8?

Windows 8 sure does look cool… and you are probably  thinking new year, new you, new operating system.

Well, before you jump into an upgrade, lets talk about the good and the bad of Windows 8.

Let’s start with the obvious… It is definitely a show pony. The new sleek look of Windows 8 is taking notes from newer apps available on the market. The design is purposefully tactile (which we will discuss more about in a bit) and colorful.

Used best on a touch interface, the everyday desktop struggles to accommodate some of its features. With its major overhaul, you will find yourself doing a bit of “relearning”… something that may not sit pretty with most since Windows has been a mainstay since the early 90s.

While you can use it as you always have (with folders and taskbar), you can also work with the funky new tile framework. While the tile interface feels fresh, it is a bit discombobulating when navigating. Often times, we found ourselves stuck and confused with no way to get back to where we wanted to be.

However, with that negative, the search is fairly powerful and the design charming enough to make you feel like you are always discovering something new.

The biggest and most lauded fact about Windows 8 (especially after the Vista debacle) is that it is relatively stable. Releasing quite a few updates, Microsoft seems to be committed to making this their core offering.

So… the big question,  would we upgrade?
The answer is no… and here is why.

1. There is a learning curve
People may need to be retrained and in any business that task can be cumbersome.

2. Its geared toward consumers… so business customers won’t see many new perks and may not even be able to natively run their older apps on it.

3. You just probably recently upgraded to Windows 7… what’s the rush?
Windows 8 looks flashy but Windows 7 is secure and your company probably just invested in it as a company wide OS.

Serviced Office: An Excellent Option For Small Businesses

If you own a small business and are currently looking for a new office, you may find it hard to get a new one, especially if your budget is limited. A limited budget can hold you back from acquiring things such as bigger space and complete service.

This is where the serviced office makes a great option for small businesses. Serviced office is an office that is ready to use. You don’t have the hassle of tremendous planning because a serviced office is already furnished and may even come complete with office equipment waiting for the occupant. As we all know, setting up an office takes quite a bit of work.

Another thing that makes a serviced office a great option is its complete package of services including electricity, telephone line, internet connection, water, etc. And you have to do is pay them a monthly bill that is included in the rent. This is a great convenience for small businesses. While they may be slightly more expensive, you save on the stress of setting up services and scheduling all the payments for the monthly bills.

If this is not enough for you and you want ‘side dishes’, you can ask the owner for additional services such as security, secretaries, and even catering. This is ideal if you’re organizing a meeting or an event in your office. You don’t have to worry and stress about the planning, but concentrate on running the event.

Another great thing about serviced office is that you are not tied to a long lease. Anytime you decide to move to a more spacious office for expansion, you don’t have to worry about long-term contracts. This is also great for businesses that have short-time projects and need to occupy a temporary office.

A great example of a serviced office space is wework NYC.

Need more advice? Contact intelligent iT if you have any questions.

Planning on Moving your Office?

Sometimes, as a small business you can’t avoid moving your offices, whether its for expansion (a good thing) or cost cutting. But no matter what the reason is, moving your office can be both exciting and a tedious job.

Moving an office should be handled properly, and this includes planning and choosing the right  company to assist you.

On the day of moving, packing is an important job. There is a proper procedure when packing your business’ equipment; putting them in a box usually isn’t enough. Make sure to label each box for identification. Identifying the content of the box is essential so that you can make priorities, orders, and properly handle ‘fragile’ equipment. You should also label the boxes with numbers to know the orders and priorities of which ones to be delivered or unloaded first.

Making a list of the boxes will help you keep  track of the boxes’ content. Employees should transport their personal stuff. You can also call the company or provider of your office equipment such as printers and fax as they more than likely will  provide service for moving and re-installing the equipment as part of their sales package.

It is important that you hire a moving company that has experience in moving a workplace. You are entrusting them with mission critical equipment. One of the challenges of moving your furniture and equipment is to maintain their condition.

After the first considerations are done, the last thing to do is the iT networking system in your office. Now, don’t get us wrong, just because it is the last thing to work on doesn’t mean it is the least important. We just need to establish all furniture in their location first, and then the iT team can start installing your office network. We must assure that the wirings, cables and gadgets work with other furniture.

As much as it is important to hire a reliable mover, it is also important to acquire a reliable and experienced iT service. Local iT services such as Intelligent iT NYC not only provide network installation service, they also improve your network to enhance your office productivity.

Basic IT Planning Before Moving To Your New Office

Information Technology is an integral part of every business office. Because the  Internet provides instant communication and information for small businesses, if you’re planning on moving your office, it is important to get iT sorted as your IT network is as important as electricity and water service.

Electricity

While electricity is ubiquitous, you still have to determine if the power in your new location works properly. Faulty wiring, electricity and weak and unstable power can harm  equipments so its not enough to just have electricity. In today’s business world, the dependence on computers and its supporting tools have increased and proper installations of cables and electrical outlets are necessary.
It is important that the new office has enough electrical outlets installed to minimize cable extensions. If you can’t avoid needing cables, make sure that they are properly installed. Loose cables can cause accidents.

Office Space

It is important to plan for a bigger office for relocation. Every small business has a plan for growth and expansion, and acquiring a wider office is an excellent start on planning for the future.

Systems and networks

Before your employees move into the new location, make sure that the networking system is ready to use. Setting up the network on working days will delay your business’ operation.

Setting up a network at the new location is like starting over again. In fact, if you moved to a larger office, you may want to enhance your network capability to accommodate a larger space and more computers and devices.

Don’t let this scare you off when making your decision. Luckily we are iT experts that can create a long-term plan to make your office’s transition seamless. When you are ready to move or if you want to consult about a potential move, Intelligent iT NYC can help you move and set-up your iT network in your new office.

What is 4G and its impact in small businesses?

4G just sounds great right? But what is it and why is it important? Last time, we mentioned 4G as the latest feature included in the iPhone 5. So what’s in 4G that Apple chooses it as a new feature in their newly release gadget and how can small businesses take advantage of it?

4G, or 4th Generation, is an improved wireless internet connection of its former versions such as the 3G and 2G for mobile devices. 4G commonly uses technologies such as the WiMax and the Long-Term Evolution or LTE. Because of these technologies, 4G promises to be faster and more reliable. It is reportedly 10 times faster than 3G.

Every small business today uses technology by integrating mobile devices such as tablets and smartphones into computers to increase productivity. This integration requires fast and reliable connection to be able to work continuously without interruptions and delays.

The 4G’s LTE is ideal for workers or business owners who like to have their job ‘to go’ or do it outside the office and away from the office computers. They can be able to send and receive data fast and instant without the need to depend on outside internet connections such as Wi-Fi.

4G is also best for small businesses in rural areas where internet connections are usually slower such as fixed-line broadband connections. Even if LTE connection tends to get slower in these areas, it still operates faster than local internet providers.

So if you are thinking about traveling or are just looking forward to lightening fast speed, 4G is an upgrade you should consider.

 

 

Have more questions or need advice on mobile phones for your small business? Intelligent iT helps New York-based small businesses and startups with their complete iT needs.

Are we buying the new iPhone 5?

Every time Apple makes an announcement, the whole world listens. And every time they release a product, it becomes a trend. The release of iPhone 5 is the current headline today and everybody is curious and excited, about what new thing Apple has to offer.

The iPhone 5, released last September 12th, offers new features and improvements from its predecessors.

What average users can enjoy

With every phone as of late saying bigger is better, the iPhone 5 knew it had to follow suit. With its larger screen, users can enjoy watching videos and viewing pictures. Compared to the previous models, iPhone 5 features a 4-inch display adds another row of icons on the home screen. The display however has the same width as other iPhone models.

Thinner

The iPhone 5 is also noticeably thinner, with 7.6mm and a weight of 112g. Although it is bigger in size compared to the previous models, it is thinner and lighter. Other noticeable features are its colors. It comes in two-tone colors of white and silver, and black and slate. The iPhone 5 is encased with glass and aluminum, which gives a more comfortable feel and a high-tech appearance.

What techies will enjoy

Speed

The iPhone 5 features a new Apple A6. It is much faster (twice the speed) and has more graphics power. Although the A6 is twice as powerful, it consumes less power and smaller in size.

New iOS

Aside from the new A6, iPhone 5’s newest feature is its iOS 6, the newest version of Apple’s mobile OS. It contains Apple’s new e-tickets app, Passbook, FaceTime, and other Apple’s exclusive mobile apps.

4G connectivity

The iPhone 5 is the only iPhone that is 4G.

Other new features of the iPhone 5 are its smaller camera while maintaining its 8 megapixel sensor. It also features new headphones, which are called EarPods. Apple says that the Earpods are built to be more durable and fit better into ears.

So would we buy it?

We think the iPhone 5 seems to be a great device and with Apple’s seduction of the enterprise crowd any iPhone is a great product. The new features and improvements; the larger screen, thickness, speed, the new iOS, and longer battery life, may not be enough to run out and outfit the whole staff with new phones but it is worth an upgrade when older phones are due. Remember, when purchasing, if you have any accessories, they will need to be replaced as well (or you will need the adapter which was just announced will not come with the phone). While Apple may not have introduced something totally different or mind-boggling innovation, an upgrade can still take advantage of its speed and longer battery life for professional use.

Have more questions? Need your new iPhone 5 connected to your network? Intelligent iT can help. We are Apple specialists and can help you with adding your Apple product to your corporate network.

Increase Your Wireless Range by These Simple DIY Steps

It is ideal for businesses and small businesses to have a wireless internet connection. But if you have a larger working space, you may have a problem with the range of your wireless connection if you only have single router. Do you know that you can easily extend the
range of your wireless router on your own? You just need a couple of adjustments to expand your wireless range.
In order to do this, we have to set up two wireless routers for access points. We need to use the same SSID on wireless routers, set up wireless security, and set up routers to avoid channel and DHCP conflicts.

Things we need: Network connection, a device to physically connect to the routers temporarily to enable set-up, and of course, wireless routers. It is ideal to use same the models for the routers for easy set-up.
Now that you know the materials and have the idea, here is how to put it into action.

  1. First, configure SSID of both routers to attain the same SSID. If routers have different SSIDs, it will cause the device to search for new network if the device is moved to different location of coverage.
  2. After you setup the SSID, you also have to enable the same security for both routers. Different security passwords will also cause lost of connection when a device is moved to another location.
  3. Set up an IP address to prevent a DHCP conflict for both routers. You can do this by designating a static IP address to each router. For example, if we have 192.168.100 for address, let’s suppose that 192.168.100.1 is assigned to the gateway, we will then use 192.168.100.2 to the primary router and 192.168.100.3 to the secondary router. This will make them automatically default to 192.168.100.1 when turned on, and work as one.

After you set up the IP address, you will now set up the DHCP. Turn off the DHCP on the second router because there should only be one router sending out DHCP to prevent conflicts. On the primary router, turn on and configure the DHCP to send out address at the 192.168.100.4 address. You must prevent it by using the .3 because this address is already assigned to the secondary router.

Next step is to set up the channels of both routers. Channels 6 and 11 are ideal to prevent channel problems.

  1. The last step is to place the routers in proper locations that they will cover the entire location or building. Connect each router on your office’s network. Check the routers if they are working properly by connecting a mobile device to one router. While you’re connected, move to another router. It should keep you connected.

Sound like a lot? If you want to enhance your network connection in your office, you can seek professional iT service. Intelligent iT NY is an iT service company in NY that provides excellent and affordable iT service for small businesses.

Four Basic Steps to Obtain Network Security

Every small business’ computer network is vulnerable to any threat of viruses and malwares. It can cause destruction, theft and loss of data, and even malfunctioning of your company’s website. Not only do security software updates anticipate such threats, iT services also update their approach and do regular maintenance to ensure your network security.

There are lots of possible causes of network security threats but the main culprit is the unauthorized access of network, either through firewall, external gateway or SSL VPN appliance, or through a web server. This can also caused by unauthorized access on wireless networks and infected devices that connect directly to the LAN.

In order to protect your business from network security threats, here are some of the security measurements that iT experts (like us) can provide.

Network Security

To maximize your network security, iT services creates firewall rules. They can also create strict Wi-Fi security by limiting access to a particular MAC address.

Devices

Unwanted or unauthorized devices can also pose a great threat to your network. You can minimize this threat by scanning removable and new devices or data transfers. To protect your company, there is antivirus software available that are free or paid for extra features which we will not only set up to maximize efficiency but will keep updated to fight unwanted threats.

Outside Scanning

Included in iT services’ network security is the scanning of external IP address. This eliminates the threat of malicious links or websites that can harm your network.

Software

Using HTTPS (Hypertext Transfer Protocol Security) will add security to your password-control website. It prevents unwanted packet sniffing or picking up sensitive information from your website or users by an internet provider. It is best for Wi-Fi internet connections.

We all want and need network security and many times can’t do it all on our own. Intelligent iT is always available to perform the above tasks and further advanced security measures.

Intelligent iT NYC is an iT company that provides iT support and security for businesses in NY City.