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Service Packages

All of our services are tailored to our client’s needs. We don’t have a one shirt fits all solution because everyone’s needs are different. Below you can find a sample of our services and their costs however, we never slap a bandage on any boo-boo. Before we get started we help you evaluate your current systems, budget and goals to determine what options best will work with your company. See our solutions for our full list of services.

Our accreditations: CCIE, MSCE, VMWare VCP5, Sonicwall, Big IP, Juniper, Citrix, SE2 Comptia, PMP, CCSP

  • Choose Your Solution

  • service hoursservice hours
  • desktop troubleshootingdesktop troubleshooting
  • response timeresponse time
  • unlimited onsite hardware visitsunlimited onsite hardware visits
  • outsourced CTOoutsourced CTO
  • project management, forecasting budgetingproject management, forecasting budgeting
  • monitoring of servers, internet, key systems Inventory, backup, email, security, file and print accessmonitoring of servers, internet, key systems Inventory, backup, email, security, file and print access
  • Helpdesk Standard

  • $50

    per machine/per month

  • service hours9:00 am to 6:00 PM
  • desktop troubleshootingyes
  • response time2 hours
  • unlimited onsite hardware visitsyes
  • outsourced CTO
  • project management, forecasting budgeting
  • monitoring of servers, internet, key systems Inventory, backup, email, security, file and print accessyes
  • Helpdesk Plus

  • $65

    per machine/per month

  • service hours24/7
  • desktop troubleshootingyes
  • response time10 accounts under one domain2 hours
  • unlimited onsite hardware visitsyes
  • outsourced CTO
  • project management, forecasting budgetingyes
  • monitoring of servers, internet, key systems Inventory, backup, email, security, file and print accessyes
  • Helpdesk Premium

  • $85

    per machine/per month

  • service hours24/7
  • desktop troubleshootingyes
  • response time2 hours
  • unlimited onsite hardware visitsyes
  • outsourced CTOyes
  • project management, forecasting budgetingyes
  • monitoring of servers, internet, key systems Inventory, backup, email, security, file and print accessyes

How to Reach Us

Intelligent iT NYC
500 5th Avenue, Suite 940
New York, New York 10110

email: help@intelligentitnyc.com
phone: 212. 730. 1844
web: www.intelligentitnyc.com

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